While browsing our site, you may be asked to provide personal data. We thank you for your trust and would like to inform you here about the use of your data and your rights.

Person in charge of the treatment

The person in charge of processing this data is the company Affective
e-shop Customer Service
45-47 rue Paul Bert
92100 Boulogne-Billancourt

Data Protection Officer
Personal information collected on the Site is processed by Affective for the purposes of Customer Relationship Management and sales, which can be contacted at the following email address: rgpd@affective.fr

Data collected and purpose of processing
3.1 Data directly provided by the User and purpose of processing
Affective collects the data you provide when you fill out a customer account form, fill out your product delivery information.

Personal data collected by Affective may include the following:
• Data to identify the Customer:
Last name, first name, postal address, email address, telephone number, age, gender, marital status, nationality and company name to which Affective associates a membership number. Affective processes data related to the follow-up of the commercial relationship with you: product purchased, quantity, amount, delivery and/or billing address(es), telephone number, passcode, as well as any other relevant information about the delivery (tracking numbers, shipment status, etc.), history of purchases and services, product returns, correspondence and/or telephone exchanges with you and our customer service, exchanges and comments from members, person(s) in charge of customer relations, customer reviews, etc.

3. Data indirectly provided by the User
Other personal data is collected indirectly when you visit the Site.
This includes technical information such as your IP address and cookies, related to your navigation on the Site, traffic data and location data.
This data is technically necessary for the proper functioning of the Site, to improve your browsing experience, or to allow Affective to perform analysis to customize the services offered online.

4. Purposes of the Processing
The purpose of this processing is to:
- allow you to browse the site and use your account;
- allow you to make purchases on the site;
- allow you to file complaints;
- to establish statistics relating to the navigation of users on the Site; - improve your user experience

5. Legal basis of the Treatment
The legal bases for the Processing are the consent of the data subjects as well as the legitimate interest of the data controller, namely the performance and improvement of our services and maintaining the security of the Site.

6. Shelf Life
Your personal data concerning your member profile as declared and/or completed on the site, as well as data concerning your browsing and/or behaviour on the site which is broadcast to you on the site will be kept for a period of three 3 years from the last time you were active on the site or on an electronic communication medium (in particular an email) of Affective as a member. After that time, your member profile is considered "inactive" and will be automatically deactivated. You will need to create a new one for any new Order.
The statistics of audience measurement and your data of frequentation of the site are also preserved 3 years.

7. Destination
Affective will not assign, sell, or otherwise transfer Member Personal Data to any third party without Member's prior written consent.
Affective will inform members in advance of any use of personal data for marketing purposes on behalf of third parties, and, where required by law, your consent will be obtained or an opportunity to opt-out will be provided prior to any transmission of data.
In the course of its business, Affective may disclose personal data only to persons involved in the operation of the site (logistics, marketing and technical subcontractors and providers of payment means or payment security).

8. Rights of the Persons concerned
Any person concerned by the processing of personal data has, under the conditions and within the limits provided for by the regulations, the right to request from the data controller access to his/her personal data, the rectification or deletion thereof, the limitation of the processing concerning him/her, as well as the right to define directives on the fate of his/her data after his/her death, the right to object to the processing of his/her data, and the right to data portability

You may withdraw your consent at any time, it being specified that the withdrawal of consent has no retroactive effect on the processing already carried out.

You can exercise your rights by providing proof of your identity and by contacting :

Affective / La boutique de la Société de Gestion de l'Échappée
Service RGPD
45-47 rue Paul Bert
92100 Boulogne-Billancourt
Ou l’adresse électronique suivante : rgpd@affective.fr

Furthermore, if you consider that the processing concerning you constitutes a violation of the regulations, you have the right to lodge a complaint with the CNIL or the supervisory authority of the State in which your habitual residence is located, your place of work, or the place where the violation was committed.

9. Data Protection Questions
.If you have any questions about the operation of the service hosting your data, you can contact :

Affective / de la Société de Gestion de l'Échappée
Service Hébergement Web
45-47 rue Paul Bert
92100 Boulogne-Billancourt
Or the following e-mail address : rgpd@affective.fr